FAQ

Return Policy

Please note that we make each piece to order by hand, especially for you. If you are not satisfied with your purchase, please contact us with your concerns and we will do our best to accommodate you. We do not generally offer refunds on purchases, but will gladly exchange garments in new, unworn condition. Knickers and rompers are final sale. Please contact info@departmentofcuriosities.com.  

 

Shipping Policy

Please note that we make each piece to order by hand, especially for you. Please allow 4-6 weeks for delivery on all pieces except eye masks and lingerie bags, which we can ship out within 1 week. Please contact us to check our stock or to see if we can accommodate a special circumstance/deadline: info@departmentofcuriosities.com.

Our standard carrier for shipping is the United Postal Service via Priority Mail. We ship anywhere in world. If you require shipping that is more expedited than USPS Priority Mail, please contact us to make arrangements: info@departmentofcuriosities.com.

Shipping Costs

Domestic orders-
$6 for knickers, eye masks, lingerie bags via USPS Priority
$10 for all other items via USPS Priority
International orders-
$12 for knickers, eye masks, lingerie bags via USPS Priority
$20 for all other items via USPS Priority

Sales Tax:

Items shipped to the state of Illi­nois only are subject to a Cook County sales tax rate of 10.25%.

 

Payment method:

We accept Master­card, Visa, Discover, Amer­ican Express, and Paypal.

 

Sizing:

Please refer to individual product pages and our size chart for information about sizing. We are always happy to answer your questions or to give recommendations. We can be reached at info@departmentofcuriosities.com.